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Contact Us

Last updated 16 September 2026

How to reach us

Our customer care email and phone number are being set up and will be published here, and in the footer, before the store begins accepting orders. We have deliberately not put a placeholder address here that nobody reads.

Business details

ToyzPool is the trading name of the business that operates this store. Our full registered business name and address are being finalised and will be published here before we begin accepting orders. Until then, please reach us using the details on our contact page.

What to tell us

  • Your order reference, if you have one.
  • The product name.
  • What went wrong, and a photograph if it is a damage or quality issue.

Complaints

If you want to escalate rather than ask a question, see Grievance Redressal.

Questions about this page? Contact us · All policies